+40 31 425 19 08

Customer-centric and business solutions for Retail & Services

Customer 360⁰

Better capture customer information, transaction history.

Enables retailers to create relevant communication and personalized value propositions.

Marketing Campaigns Automation

Enables customer centric approach & Omni-channel communication.

Advanced segmentation features for personalized customer approach.

Customer Relationship Management

Empowers sales force by giving them access to complete information about client history and interaction.

Improves business relationships with customers.

Channel Sales Activity Monitoring

Allows quick measuring and monitoring of sales tasks with impact on sales success.

Increases sales productivity with information delivered across the entire organization.

Omnichannel Customer Communication

Maintaines consistent communication with the customer across all channels.

Helps growing the brand by improving customes' relationships and building trust.

Mobile Assisted Sales Application

Gives access to a 360⁰ customer view (consumer’s demographics).

Allows retailers to offer a more personalized shopping experience.

Mobile Clienteling Application

Brings added value through business intelligence add-ons.

Boosts cross-sales and up-sales providing insight into customer purchases, preferences and lifestyle.

Social Listening

Gives you more insightful and interactive analytics to gain a true understanding of the topics that matter most.

Builds deeper relationship with customers via social channels.

Sales Gamification Platform

It helps retailers motivate sales teams to achieve outstanding sales results, by applying game mechanics.

Trainings become more enjoyable and productive.

Mobile Sales Force Automation

Enhace field agents' productivity by providing with a mobile tool that simplifies the enire sales process.

Enables an end-to-end, user-friendly sales process.

Supply Chain Management

It helps retailers motivate sales teams to achieve outstanding sales results, by applying game mechanics.

Trainings become more enjoyable and productive.

Projects Management

Allows you to accurately plan and budget your projects., for improved visibility.

It helps companies to manage budgeting, inventory, time sheets, billing and reporting.

Case Studies

mol
Implementing Loyalty Platform for MOL Romania >

Together with the team we managed to implement the project Softelligence MultiBonus Online in record time, while achieving a particularly attractive design concept that capitalized on the content published ... Read More >

flancologo
Implementing Retail CRM solution for Flanco Romania >

Softelligence proposed a CRM solution dedicated to the retail industry and its specific customers, with three layers, differentiated by the type of processes covered and defined roles ... Read More >

renania
Implementing CRM & SFA Solution for Renania >

The success of the implementation was due to an efficient communication between project teams, which allowed us a thorough analysis of business needs. Softelligence succeeded to transpose it into a technical solution ... Read More >

bergenbier
Implementing BI Solution for Bergenbier >

Softelligence came to understand the end-to-end sales process, Bergenbier’s objectives and needs, in order to deliver the right solution, that streamlined the customer’s internal reporting and sales workflows and to achieve the company’s objectives... Read More >

ambient
Implementing CRM & SFA Solution for Ambient >

In the process of identifying the right solution, Ambient has assigned a project team that analyzed the offers of several suppliers, based on functional aspects, budget and availability of support services ... Read More >

Customer 360⁰

Better capture customer information, transaction history.

Enables retailers to create relevant communication and personalized value propositions.

Marketing Campaigns Automation

Enables customer centric approach & Omni-channel communication.

Advanced segmentation features for personalized customer approach.

Customer Relationship Management

Empowers sales force by giving them access to complete information about client history and interaction.

Improves business relationships with customers.

Channel Sales Activity Monitoring

Allows quick measuring and monitoring of sales tasks with impact on sales success.

Increases sales productivity with information delivered across the entire organization.

Omnichannel Customer Communication

Maintaines consistent communication with the customer across all channels.

Helps growing the brand by improving customes' relationships and building trust.

Mobile Assisted Sales Application

Gives access to a 360⁰ customer view (consumer’s demographics).

Allows retailers to offer a more personalized shopping experience.

Mobile Clienteling Application

Brings added value through business intelligence add-ons.

Boosts cross-sales and up-sales providing insight into customer purchases, preferences and lifestyle.

Social Listening

Gives you more insightful and interactive analytics to gain a true understanding of the topics that matter most.

Builds deeper relationship with customers via social channels.

Sales Gamification Platform

It helps retailers motivate sales teams to achieve outstanding sales results, by applying game mechanics.

Trainings become more enjoyable and productive.

Mobile Sales Force Automation

Enhace field agents' productivity by providing with a mobile tool that simplifies the enire sales process.

Enables an end-to-end, user-friendly sales process.

Supply Chain Management

It helps retailers motivate sales teams to achieve outstanding sales results, by applying game mechanics.

Trainings become more enjoyable and productive.

Projects Management

Allows you to accurately plan and budget your projects., for improved visibility.

It helps companies to manage budgeting, inventory, time sheets, billing and reporting.

Case Studies

mol
Implementing Loyalty Platform for MOL Romania >

Together with the team we managed to implement the project Softelligence MultiBonus Online in record time, while achieving a particularly attractive design concept that capitalized on the content published ... Read More >

flancologo
Implementing Retail CRM solution for Flanco Romania >

Softelligence proposed a CRM solution dedicated to the retail industry and its specific customers, with three layers, differentiated by the type of processes covered and defined roles ... Read More >

renania
Implementing CRM & SFA Solution for Renania >

The success of the implementation was due to an efficient communication between project teams, which allowed us a thorough analysis of business needs. Softelligence succeeded to transpose it into a technical solution ... Read More >

bergenbier
Implementing BI Solution for Bergenbier >

Softelligence came to understand the end-to-end sales process, Bergenbier’s objectives and needs, in order to deliver the right solution, that streamlined the customer’s internal reporting and sales workflows and to achieve the company’s objectives... Read More >

ambient
Implementing CRM & SFA Solution for Ambient >

In the process of identifying the right solution, Ambient has assigned a project team that analyzed the offers of several suppliers, based on functional aspects, budget and availability of support services ... Read More >

Enterprise Connected & Multi Tenant CMS Website

Helps better manage content and promote products and services.

It offers the tactical agility to enhance promotions and sales via online channel.

My Account

Enables you to provide customers with interactive, highly personalized service.

Customers can update their own profiles, view their order status and histories.

e-Commerce

It helps to deliver true Omni-channel shopping and service experiences.

It merges the online sales channel to order management, inventory, merchandising etc.

e-Loyalty & Online Community

It effectively manages memberships and rewards, and tracking program performance.

It provides valuable insights to drive better consumer messaging and promotional decisions.

Got another type of project?

We offer a tailored approach
for every client and industry.
Every step of the way, your needs
will be perfectly met.

Case Studies

mol
Implementing Loyalty Platform for MOL Romania >

Together with the team we managed to implement the project Softelligence MultiBonus Online in record time, while achieving a particularly attractive design concept that capitalized on the content published ... Read More >

flancologo
Implementing Retail CRM solution for Flanco Romania >

Softelligence proposed a CRM solution dedicated to the retail industry and its specific customers, with three layers, differentiated by the type of processes covered and defined roles ... Read More >

renania
Implementing CRM & SFA Solution for Renania >

The success of the implementation was due to an efficient communication between project teams, which allowed us a thorough analysis of business needs. Softelligence succeeded to transpose it into a technical solution ... Read More >

bergenbier
Implementing BI Solution for Bergenbier >

Softelligence came to understand the end-to-end sales process, Bergenbier’s objectives and needs, in order to deliver the right solution, that streamlined the customer’s internal reporting and sales workflows and to achieve the company’s objectives... Read More >

ambient
Implementing CRM & SFA Solution for Ambient >

In the process of identifying the right solution, Ambient has assigned a project team that analyzed the offers of several suppliers, based on functional aspects, budget and availability of support services ... Read More >

Logistics

Simplifies transportation and logistics management processes.

Helps companies get profit margins by improving planning and on-time deliveries.

Partner Management

Enables companies to work collaboratively with distribution channel partners and to align sales efforts across channels.

Helps to keep track and improve channel performance.

Call Center

Helps companies deliver outstanding customer service.

Agents have access to 360° customer information and interactions for increased customer satisfaction.

Document Management

Ensures document workflow automation for improved internal productivity and customer service.

It helps to achieve faster order and invoice processing.

Mobile Document Management

Providing mobile access to documents anytime, anywhere.

Ensures improved customer advice, service and, therefore, customer satisfaction and retention.

Enterprise Intranet

Improves internal communication and employee efficiency and satisfaction.

It helps to centralize information about internal processes within departments.

Return Management

Improves customer experience by allowing more accurate returns across all channels.

Increases operational efficiency by automating returns policies management.

Orders Management

Empowers companies to manage customer orders across the quote-to-cash cycle.

Ensures accurate matching of order demand with available inventory.

Product Management

Gives companies real-time access to any attribute of every product within the system.

Offers an accurate overview that allows companies to balance stock levels.

Case Studies

mol
Implementing Loyalty Platform for MOL Romania >

Together with the team we managed to implement the project Softelligence MultiBonus Online in record time, while achieving a particularly attractive design concept that capitalized on the content published ... Read More >

flancologo
Implementing Retail CRM solution for Flanco Romania >

Softelligence proposed a CRM solution dedicated to the retail industry and its specific customers, with three layers, differentiated by the type of processes covered and defined roles ... Read More >

renania
Implementing CRM & SFA Solution for Renania >

The success of the implementation was due to an efficient communication between project teams, which allowed us a thorough analysis of business needs. Softelligence succeeded to transpose it into a technical solution ... Read More >

bergenbier
Implementing BI Solution for Bergenbier >

Softelligence came to understand the end-to-end sales process, Bergenbier’s objectives and needs, in order to deliver the right solution, that streamlined the customer’s internal reporting and sales workflows and to achieve the company’s objectives... Read More >

ambient
Implementing CRM & SFA Solution for Ambient >

In the process of identifying the right solution, Ambient has assigned a project team that analyzed the offers of several suppliers, based on functional aspects, budget and availability of support services ... Read More >

Data Warehouse

It helps companies capture and consolidate data generated across all channels.

Drives profitability, competitive advantage enabling in-database advanced analytics.

Reports and Dashboards Portal

A powerful and dedicated reporting tool that combines data from different sources.

Empowers companies to have fast, interactive, visual insights into business performance.

Advanced Analytics

Empowers access to valuable business insights and predictions.

Helps companies identify relevant customer clusters and predict their buying behavior.

Mobile BI

Gives access to business performance insights anytime and anywhere.

Provides instant access to analyses and reports that are vital for decision making.

Production Optimization

Allows complex reports and calculation models for all production cycles.

It helps manufacturing companies to optimize activity and to increase productivity.

Got another type of project?

We offer a tailored approach
for every client and industry.
Every step of the way, your
needs will be perfectly met.

Case Studies

mol
Implementing Loyalty Platform for MOL Romania >

Together with the team we managed to implement the project Softelligence MultiBonus Online in record time, while achieving a particularly attractive design concept that capitalized on the content published ... Read More >

flancologo
Implementing Retail CRM solution for Flanco Romania >

Softelligence proposed a CRM solution dedicated to the retail industry and its specific customers, with three layers, differentiated by the type of processes covered and defined roles ... Read More >

renania
Implementing CRM & SFA Solution for Renania >

The success of the implementation was due to an efficient communication between project teams, which allowed us a thorough analysis of business needs. Softelligence succeeded to transpose it into a technical solution ... Read More >

bergenbier
Implementing BI Solution for Bergenbier >

Softelligence came to understand the end-to-end sales process, Bergenbier’s objectives and needs, in order to deliver the right solution, that streamlined the customer’s internal reporting and sales workflows and to achieve the company’s objectives... Read More >

ambient
Implementing CRM & SFA Solution for Ambient >

In the process of identifying the right solution, Ambient has assigned a project team that analyzed the offers of several suppliers, based on functional aspects, budget and availability of support services ... Read More >

Want to find out more about what we can achieve together?

chat on website